LLC REZID SERVICE
Account and Data Deletion — KDR Service
This page explains how to request deletion of your
KDR Service account and the personal data associated
with it. The application is operated by “Rezid Service” LLC
(Identity Number 405217082), address: Georgia, Tbilisi, M. Aleksidze
Street N12, 2nd floor, office space N11.
- Open the KDR Service app and sign in.
- Go to the More tab.
- Select Delete account.
-
Enter your current password to confirm. Your account is deleted
immediately and you are signed out.
If you have already uninstalled the app or cannot sign in, send a
deletion request to
rezidservice@gmail.com
from the phone number or account you registered with, using the subject
line “Account deletion request”. Include the phone number
registered to your account so we can identify it. We will confirm the
deletion once it has been carried out.
When your account is deleted, the following are permanently removed:
- Your name, surname and personal ID number
- Your registered phone number and account credentials
- The device identifier and push notification token for your devices
- Photographs and images you uploaded with service requests
- Messages, comments and service requests you submitted
- Saved payment card references held for your account
Records of invoices, fee payments and completed transactions are
retained after account deletion for 1 year, because we
are required to keep them under applicable accounting and
tax legislation. These records are kept only for that statutory purpose
and are not used to contact you or to provide any service. They are
deleted once the retention period expires.
Payment card details are never stored by us. Card data is entered
directly on the payment page of Bank of Georgia (payment.bog.ge) and is
held by the bank, not by “Rezid Service” LLC.
Deletion requested in the app takes effect immediately. Requests sent by
email are processed within 30 days of receipt.
See also our
Terms and Privacy Policy.